Email: tnesevaihelpdesk@tn.gov.in | Toll Free Number :18004256000
Screen Reader Access A- A A+ Last Updated: 10/04/2023

Frequently Asked Questions (FAQs)

CAN is Citizen Access Number required to avail all e-Sevai services offered by various departments through TNeGA.

To avail the services of eSevai CAN is required.

Yes, we can use the Same CAN for applying for all the services in e-sevai.

Search using Mobile number, date of Birth, Name , Email id

CAN is valid for lifetime

Online application being a green initiative has the following advantages
  • Go to https://www.tnesevai.tn.gov.in/ on your web browser.
  • In the Sign In section, click on "Citizen Login".
  • Enter the login credentials.
  • Correctly enter the Captcha Code (Not case sensitive) and click on "Login".
  • In the "Services" tab, select "DEPARTMENT WISE" and then click on "Revenue Department".
  • Click on "REV-101 Community Certificate". This will open a new browser tab.
  • Click on the "Proceed" button.
  • In this Search section, look for your CAN using any of the six fields provided.
  • Once found, select it by clicking the Radio button. This will auto-fill the "Mobile Number" field at the bottom.
  • Click on "Generate OTP" and then enter the OTP that has been sent to your registered phone number. Click on "Confirm OTP" once done.
  • Now you will be able to see the "Edit CAN Detail" button. Click it and you will be able to update your CAN details.

  • Photo
  • Address Proof
  • Community Certificate of Father or Community Certificate of Mother or Community Certificate of Siblings
  • Self-Declaration of Applicant

  • Photo
  • Address Proof
  • Birth Certificate
  • School Education Certificate(or) Employment Details(or)other proof to prove continuous residence of last 5 years
  • Self-Declaration of Applicant

  • Applicant Photo
  • Address Proof
  • TIN Number and the Trade
  • Details of Land Holdings
  • Details of houses owned ward wise
  • Family or Smart Card
  • Self-Declaration of Applicant
  • Salary Certificate (Latest Copy)
  • PAN card

  • Photo
  • Solvency proof of the Applicant
  • Encumbrance Certificate
  • Latest Guideline Value Statement
  • Liability Amount Certificate
  • Mortgage Certificate
  • Property Tax
  • Challan Copy
  • Chitta or Patta
  • Self-Declaration of Applicant
  • Lease Agreement
  • Building Value

  • Combined photo of Parents
  • Residence Proof
  • Sterilization Certificate of Parents
  • Birth Certificate of First Children
  • Birth Certificate of Second Children
  • Family or Smart Card
  • Self-Declaration of Applicant

  • Photo
  • Address Proof
  • Age Proof
  • Self-Declaration of Applicant
  • Other Documents

  • Combined Photo of Husband and Wife
  • Permanent Community Certificate of the Groom
  • Permanent Community Certificate of the Bride
  • Marriage Registration Certificate
  • Self-Declaration of Applicant
  • Address Proof

  • Photo
  • Address Proof
  • Death Certificate of Husband
  • Marriage Registration certificate or any other documents to prove marriage
  • Self Declaration of Applicant

  • Photo
  • Proof of Marriage
  • Proof of Residence
  • Proof of Desertion or FIR Details
  • Self Declaration of Applicant

  • Photo
  • Address Proof
  • Proof of Income (Payslip, Income Certificate, etc)
  • Community Certificate
  • Self Declaration of Applicant
  • Income Tax Return
  • Proof of Income (Payslip, Income Certificate, etc)

After logging in, go to the "Check Status" tab and enter your application number to check the status or you can go to the link https://tnedistrict.tn.gov.in/tneda/out_status.xhtml and check the status by entering application number.

After logging in, click on the "Service name" and go to “Returned application” tab.

Contact US

TamilNadu e - Governance Agency
807, 7th Floor,
PT Lee Chengalvarayan Naicker Building,
Anna Salai (Mount Road), Chennai - 600 002

Helpdesk

tnesevaihelpdesk@tn.gov.in
Toll Free Number :18004256000
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