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Terms & Conditions

The eSevai Portal on behalf of Government of Tamil Nadu provides the facility for transacting with Government Offices through the Internet. The service delivery is subject to the acts and rules promulgated by the Government from time to time. Electronic delivery of Government services are in accordance and compliance to the IT act 2000. The special conditions and the terms of service applicable for Internet delivery are detailed in this document.

Privacy Policy

DeitY-Website does not automatically capture any specific personal information from you, (like name, phone number or e-mail address), that allows us to identify you individually.

If the DeitY-Website requests you to provide personal information, you will be informed for the particular purposes for which the information is gathered and adequate security measures will be taken to protect your personal information.

We do not sell or share any personally identifiable information volunteered on the DeitY-Website to any third party (public/private). Any information provided to this website will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We gather certain information about the User, such as Internet protocol (IP) addresses, domain name, browser type, operating system, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

Material featured on this Portal may be reproduced free of charge after taking proper permission by sending a mail to us. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorisation to reproduce such material must be obtained from the departments/copyright holders concerned.

At many places in this website, you shall find links to other websites/portals. The links have been placed for your convenience. DeitY is not responsible for the contents and reliability of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this Portal should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked pages.

We do not object to you linking directly to the information that is hosted on this site and no prior permission is required for the same. However, we would like you to inform us about any links provided to this Portal so that you can be informed of any changes or updations therein. Also, we do not permit our pages to be loaded into frames on your site. The pages belonging to this site must load into a newly opened browser window of the User.

Cancellation / Refund policy

  • The fees once paid will not be refunded for applications which are successfully submitted or for successful bill payment services. The amounts paid may be settled with the respective departments
  • The loss on this account shall not be borne either by Government or by the Banks / Payment Gateways.
  • However automatic refund as per extant rules will be made for transactions which are not successful.

List of Products sold and their Pricing

Approx 92 numbers of Certificates and licenses with user charge ranging from nil to Rs.100 per transactions.

Contact Details eSevai

Address
TamilNadu e - Governance Agency
807, 7th Floor,
PT Lee Chengalvarayan Naicker Building,
Anna Salai (Mount Road), Chennai - 600 002

URL:- https://www.esevai.tn.gov.in
Website: http://www.tnega.in/